How can we help you?

Q&A Section:

1. How to claim Referral Bonus?
-Login to your CAZVIP account, select ‘Profile’ button.
-Select ‘My Referral’ button.
-Click on ‘Claim All’ button on your referral page, rewards will be credited to your ‘Cash Reward’ section by 03:00 (GMT+6) daily.
** Cash rewards will expire in 72 hours if not claimed.

2. How to calculate on Bonus in Turnover?
-Calculate based on Active Downlines turnover and divided by Tier 1,2 and 3. Bonus calculation (%) based on Tier Bets placed from 22:00 (GMT+6) on the day before until 21:59 (GMT+6) of the day will be counted towards turnover calculations.

3. What is the meaning of active downlines and Referral turnover?
-Active referral on daily basis which place bet regularly and get bonus on their Turnover.

4. When Referral Bonus and Detail will update?
-Cash rewards will be credited to your ‘Cash Rewards’ section by 03:00 (GMT+6) daily.

5. Why didn’t receive Bonus even after downlines has turnover ?
-Bets placed on the Exchange Match Odds and Bookmaker market and the games listed here, are excluded from turnover calculations.

** The odds of the bets placed on any Exchange Premium, I-Sports and SBO Sports market must be 1.5 and above.**