Welcome to Help Center
How can we help you?
- CAZVIP Forum
- Are there any restrictions on the referral bonuses I received?
- Can I join CAZVIP’s RAF program if I am a referee?
- How many friends can I refer to?
- My friend made a deposit and I didn’t get the referral bonus. Why?
- What is the RAF Program?
- Do you have any other tips on how to ensure security of my personal data and account information?
- How do I prevent account hacking or fraud?
- Is my personal data safe and secure?
- Customer support is unreachable. What should I do?
- How to contact the customer support team?
- How to download CAZVIP APP? (Android)
- Biometric Login (Fingerprint & Face ID)
- Can I use the CAZVIP APP/Mobile Site with my existing username and password?
- Can I place bets using my phone?
- Does my registered name with CAZVIP have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- How to change my email address/ phone number?
- What should I do if I forgot my email address/ phone number?
- How to verify my account?
- Why can’t I login to my account?