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Welcome to Help Center

How can we help you?

  • Account
  • Payment
  • What currencies does CazVIP support?
  • 18+ Policy
  • What is CazVIP’s latest domain?
  • Password Guidelines
  • How do I register an account with CazVIP?
  • “Can I have more than one account with CazVIP? “
  • Is an identity card number required upon registration?
  • Can I change my username?
  • What should I do if I forget my username?
  • My account was locked after too many failed login attempts, what should I do?
  • What should I do if I forget my username?
  • Why am I not receiving password reset emails?
  • How can I change my account password?
  • Why can’t I login to my account?
  • How to verify my account?
  • What should I do if I forgot my email address/ phone number?
  • How to change my email address/ phone number?
  • Does my registered name with CazVIP have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
  • Can I place bets using my phone?
  • Can I use the CazVIP APP/Mobile Site with my existing username and password?
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