Welcome to Help Center
How can we help you?
- Effective Turnover Calculation
- Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?
- How to enjoy the welcome offer provided by CazVIP?
- What are the promotions or bonuses available on CazVIP now, and how do I apply?
- Why don’t I see the bonus in my account?
- Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
- I’ve made my first deposit and got a smaller amount of bonus than expected, where is the rest of the bonus?
- Can I make a withdrawal before the bonus wagering requirement is completed?